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Communication Automation

Give every conversation somewhere to go.

Build WhatsApp, voice and email agents that help customers and your internal team. Connect the conversation to availability, records, bookings and the people who can resolve it.

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Explore the service with Atlas, our fictional demo company.

What we can connect

  • Customer-facing and internal team assistants
  • Dynamic qualification and contextual questions
  • Inventory, availability and information lookups
  • Order requests, reservations, booking and follow-up
  • Clear staff handoff with the full conversation context

How the work moves

  1. The agent understands the request and asks the next useful question.

  2. It consults the connected information needed for that request.

  3. It prepares the response, booking or operational handoff.

  4. Your team takes over when a decision needs human judgment.

A conversation connected to the work.

Explore how the response changes with the customer or team’s context.

Sonovia Sample conversation

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Hear a Sonovia voice in action.

Hear how Sonovia's AI receptionists handle real conversations across different business types in English and Spanish.

Wellness Businesses

Salons, Spas, Nail Studios

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Home Services

Plumbing, HVAC, Electrical

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Connectable with

Connect this service with other systems so work keeps moving between teams.

Start with the workflow that matters most.

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