Privacy Notice

Last updated: September 19, 2025

This privacy notice for Sonovia AI LLC ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website
• Engage with us via SMS/text messaging
• Receive marketing or transactional messages from us
• Engage with us in other related ways, including any sales, marketing, or events

Summary of Key Points

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. SMS/Text Messaging Terms
5. Do We Use Cookies and Other Tracking Technologies?
6. How Do We Handle Your Social Logins?
7. Is Your Information Transferred Internationally?
8. How Long Do We Keep Your Information?
9. Do We Collect Information From Minors?
10. What Are Your Privacy Rights?
11. Controls for Do-Not-Track Features
12. Do United States Residents Have Specific Privacy Rights?
13. Do We Make Updates to This Notice?
14. How Can You Contact Us About This Notice?
15. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, participate in activities, or otherwise contact us.

Personal Information Provided by You:

• Names
• Phone numbers (mobile and landline)
• Email addresses
• Mailing addresses
• Contact preferences
• Communication preferences
• SMS/text messaging opt-in status
• Marketing preferences

Sensitive Information:

We do not process sensitive information.

SMS/Text Messaging Information:

When you opt in to receive text messages from us, we collect:

• Mobile phone number
• Carrier information
• Opt-in timestamp and source
• Message interaction data and delivery confirmations

2. How Do We Process Your Information?

We process your personal information to:

• Deliver and facilitate our services
• Send administrative or transactional communications
• Fulfill and manage your orders or inquiries
• Send marketing or promotional messages (with consent)
• Send SMS/text notifications according to your preferences
• Comply with legal obligations including TCPA compliance

3. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following circumstances:

• Business Transfers: In connection with any merger, sale, or acquisition.
• Affiliates and Partners: With trusted affiliates and service providers who help us deliver our Services.
• Messaging Service Providers: Twilio, HighLevel, AT&T, Verizon, T-Mobile. Only as necessary to deliver consented messages.

We do not sell or share your phone numbers for third-party marketing purposes.

4. SMS/Text Messaging Terms

Consent and Opt-In

By providing your phone number and opting in, you consent to receive text messages from Sonovia AI LLC, including appointment reminders, transactional or support messages, and marketing and promotional communications (if opted in).

Opt-Out Instructions

• Text STOP to cancel future messages
• Text HELP for assistance
• Or contact us at nh.breindembach@gmail.com or (786) 973-9056

10. What Are Your Privacy Rights?

You may review, update, or delete your personal information at any time by contacting us at nh.breindembach@gmail.com or (786) 973-9056.

You have the right to:

• Withdraw consent for communications at any time
• Opt out of SMS by texting STOP
• Request a copy or deletion of your data
• File a complaint with regulatory authorities (FCC, FTC, or state attorney general)

14. How Can You Contact Us About This Notice?

• Email: nh.breindembach@gmail.com
• Phone: (786) 973-9056
• Mail:
  Sonovia AI LLC
  4330 Lake Rd
  Miami, FL 33137
  USA